Last updated: 2026
TradeDoctor is operated by Conductive Web LLC("we," "us," or "our"). This Privacy Policy explains how we collect, use, and protect your information when you use our website, software application, and automated SMS compliance notification services.
We collect information you provide directly to us, such as when you create an account, enter company details, add team members, upload credentials, or contact us for support. This includes:
We use the information we collect strictly to:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.
Your phone number is strictly utilized to dispatch account notifications, urgent license/insurance expiration alerts, and direct crew pass links as authorized by your notification preferences.
When you provide your mobile phone number in your account settings and enable SMS notifications, you provide express consent to receive automated transactional text alerts regarding expiring licenses, bonds, and insurance policies.
Opting Out: You can cancel SMS notifications at any time. Simply reply STOP to any text message you receive from TradeDoctor, or toggle off SMS Text Alerts in your account settings. After texting STOP, you will receive a confirmation message that you have been unsubscribed. To re-subscribe, toggle alerts back on in your settings or reply START.
For help, reply HELP to any message or contact our support team at office@conductiveweb.com.
Documents you upload are stored in encrypted, private cloud storage with strict row-level security. Only authenticated members of your business account can access your files. We never sell or share your compliance documents with third-party marketers.
Payments and payment methods are securely handled by Stripe. TradeDoctor does not store or process full credit card numbers on our servers.
We retain your account data for as long as your account is active. You may request full deletion of your account, uploaded documents, and contact details at any time by contacting support.
If you have any questions or concerns about this Privacy Policy or our messaging practices, please contact us: